Complaints

Maina has always paid careful attention to the needs and opinions of their customers.

We are very pleased you have decided to get in touch with us and let us have your comments. If, while tasting one of our products, you didn't find it to your liking or if you found anything wrong with it, we would like you to fill out the following form to help us understand more clearly what has happened.

To help us satisfy your request in the fastest and most efficient way, we ask you to fill out the fields marked with an asterisk.

Name*

Surname*

Email*

Address

City*

Zip Code*

Province*

Country*

Sex

Date of birth

Telephone

Message*

Product*

Lot no.*

Code next to the expire date,
beginning with te letter L.

Point of Sale

       
 

I hereby consent to the treatment of my personal data*

 
Maina Panettoni

Maina Panettoni S.p.A.

Via Bra (Tagliata), 109 - 12045 Fossano (CN) - Italy

Tel: +39 0172 640111
Fax: +39 0172 640200

Share capital: € 4.500.000 i.v.
R.E.A.: 119788
P.Iva: 00758040042

PRIVACY

Access to certain sections of this website and/or eventual information and data request by visitors to this website may be subject to entering personal data, all of which will be treated in strict compliance with Law Decree N° 196 of 30th June 2003.

Purpose

Within this website, some data are asked for of necessity, in order to allow Maina Panettoni S.p.A. to respond to requests from users.
Optional data are requested for in-house statistical purposes only.

Data treatment

As prime responsible for the treatment of such data, Maina Panettoni S.p.A. will treat all personal data for the purposes indicated above using computer and telematic instruments and manual methods where necessary. The logic used will be strictly aligned with the stated purposes, and will be such that they guarantee the security of such data.

Categories of subjects to whom data may be communicated

Maina Panettoni S.p.A. undertakes not to transmit any data provided nor make them known to others under any form, unless requested by the judicial or public safety authorities.

Rights of individuals according to Law Decree 196/2003

We wish to inform you that, according to article 7 of the Law Decree mentioned above, the person involved is empowered to exercise specific rights. Among other things, the person involved may obtain:

- confirmation of the holding or otherwise of their data, even where these have not yet been recorded, and that such data be made available to him in an intelligible form

- knowledge of how the data were obtained, as well as the logic and purposes behind them being treated

- seletion, transformation into an anonymous format, or blocking of data treated in violation of the law, as well as updating, correction, and addition of data.

The person involved may also refuse permission to treat data referring to him for legitimate reasons.

Holder of the data treatment

Holder of the treatment is:

Maina Panettoni S.p.A.
Via Bra (Tagliata), 109
12045 Fossano (CN)
maina@mainapanettoni.com

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